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Tourist
Posts: 4

Can't Add Media Folder

Can't guide software to "Add New" folder (Media Folder) in either Settings or in main menu (+ ADD MEDIA). Thus, when connecting camera, new media isn't seen/found and uploaded.

 

How do I add a new folder pointing to the camera (USB connection) when it is plugged in? 

 

 

GoPro Community Manager
Posts: 7,022

Re: Can't Add Media Folder

Quik for Desktop is not going to sync directly to the GoPro as if it's a drive on your computer. The contents need to be imported first, then you can point Quik to the folder where that content is stored. Information on how to import to Quik for Desktop is at https://gopro.com/help/articles/how_to/How-to-Import-Using-Quik-for-desktop.