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Sightseer
Posts: 1

Can not connect to desktop computer

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Accepted Solutions
GoPro
Posts: 12,890

Re: Can not connect to desktop computer

[ New ]

Hello @coolgorge44066. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer. 

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All Replies
GoPro
Posts: 12,890

Re: Can not connect to desktop computer

[ New ]

Hello @coolgorge44066. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer.