Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-290086%22%20slang%3D%22en-US%22%3ECan%20not%20connect%20hero6%20to%20imac.%20it's%20showing%20%22PTPcamera%20quit%20unexpectedly%22%20pls%20advice%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-290086%22%20slang%3D%22en-US%22%3E%3CP%3Eit%20was%20working%20fine%20over%20a%20year%2C%20just%20now%20I%20can%20not%20connect%20imac%20to%20my%20hero6%20anymore.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CIMG%20src%3D%22https%3A%2F%2Fvcsem46788.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F5665i6BFCF56471742308%2Fimage-size%2Foriginal%3Fv%3D1.0%26amp%3Bpx%3D-1%22%20border%3D%220%22%20alt%3D%22Screen%20Shot%202562-01-25%20at%2022.47.18.png%22%20title%3D%22Screen%20Shot%202562-01-25%20at%2022.47.18.png%22%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-290086%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Mac%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Reply
Sightseer
Posts: 1

Can not connect hero6 to imac. it's showing "PTPcamera quit unexpectedly" pls advice

it was working fine over a year, just now I can not connect imac to my hero6 anymore.

 

 

 

Screen Shot 2562-01-25 at 22.47.18.png

GoPro
Posts: 3,505

Re: Can not connect hero6 to imac. it's showing "PTPcamera quit unexpectedly" pls advice