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Sightseer
Posts: 2

Camera won't import

I have connected my GoPro (Hero Session) to my Lenovo ThinkPad and I have turned it on. When I turn the camera turns on, it shows the symbol that means it's importing infomation. It also launches the Quik app (which just updated to the latest version). The app is unable however to import any information and comes up with an error. I have disconnected and tried again and again, but the camera and Quik keep doing the same thing. The only way that I have been able to control the sd card and the photos/videos has been to take out the micro sd card and to put it into my laptop. This is very inconveniant, especially seeing as before the update, the camera and Quik worked perfectly.Smiley MadGoPro Troubleshooting.jpg