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03-14-2020 11:17 AM
Bought brand new Samsung 256gb card , brand new gopro max 360 . Saying not enough space,
[ New ]Saying my sd is too full. It’s brand new and we formatted it from our computer, what is the problem
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03-14-2020 12:10 PM
Re: Bought brand new Samsung 256gb card , brand new gopro max 360 . Saying not enough space,
[ New ]Hi @alertdawn708,
Please reformat your SD card then install new camera firmware update manually.
https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras
Check your camera after installing new firmware.
-Jay
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03-16-2020 09:57 AM
Re: Bought brand new Samsung 256gb card , brand new gopro max 360 . Saying not enough space,
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03-16-2020 01:56 PM
Re: Bought brand new Samsung 256gb card , brand new gopro max 360 . Saying not enough space,
[ New ]Hello @alertdawn708. Were you still getting the SD card full message when you put the SD card back into the camera after formatting it? Which Samsung SD card do you have? Is it among the recommended cards on this list?
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03-16-2020 06:52 PM
Re: Bought brand new Samsung 256gb card , brand new gopro max 360 . Saying not enough space,
[ New ]Sounds like you need to format the SD card using the GoPro.
- Swipe down from the top of the touch display, and tap on the "PREFERENCES" icon.
- Swipe upward on the display to scroll down the list; tap on "Format SD Card."
- Tap on "DELETE."
- If your SD card is working correctly this should only take about 10 seconds to properly format your SD card.
Never format your SD card from your computer.