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Tourist
Posts: 3

Blue

Bonjour, toutes mes vidéo lors de la lecture sont bleues... J'ai pourtant tous les pilotes à jours et j'ai même tenté plusieurs installations. Pouvez vous m'aider svp??

 

Voici une capture de mon problème.

 

Capture d’écran (2).png

Tourist
Posts: 3

Re: Blue

Personne pour m'aider de chez Gopro???

GoPro Community Manager
Posts: 7,012

Re: Blue

Sorry for the delay in getting back to you. If you reach out to our Support team at https://gopro.com/help/ContactUs. we can dig into this with you. We'll want to understand if the source files are showing the same effect, or if the issue is specific to Quik.

Tourist
Posts: 3

Re: Blue

Hi,

 

It's only with Quik. I've install and uninstall many many time quik on my two hard drives but always the same, when I want to play a file, it's blue. I thinks it's happened after my second instalation of quik.

 

Paul

GoPro Community Manager
Posts: 7,012

Re: Blue

It's possible that there are multiple versions of Quik on your system then, which could be causing some issues.