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Tourist
Posts: 4

Black screen on Quick for macOS Sierra

 

I am Unable to play the video despite having updated everything on the Mac or the Gopro deistalling and reinstalling the Quik app. The video icons display but once I press to play the screen is black and I only hear the sound. 

 

Any help pleaseee.....

 

Thanks in advance

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GoPro
Posts: 3,924

Re: Black screen on Quick for macOS Sierra

Hi @megaflame16711,

 

If you get in touch with our Support Team directly they can help to troubleshoot your specific system! https://gopro.com/help

 

Best,

Ryan