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Tourist
Posts: 3

Bei Auswählen der Messdaten von GoPro Hero6 hängt sich die Quik App auf

Hallo GoPro Gemeinde,

 

vor ein paar Wochen haben wir uns die GoPro Hero 6 black Kamera für unseren "Panther" (RS5 Cabrio) geleistet. 

Nach den ersten Aufnahmen, die genial sind, wollten wir auch noch die Telemetrie aufnehmen. Gesagt, getan, GPS eingeschaltet, GPS wurde gefunden und Aufnahme!

 

Zuhause klappt es nun leider nicht mit der Quik App. Doppelklick auf das Video, Piktogramm der Messdaten anklicken und Auswählen der Daten geht problemlos. Wenn man jetzt aber auf "Speichern" klickt hängt sich das Programm auf, stürzt ab und nichts ist geschehen. Quik reinstallieren, abmelden und wieder anmelden hat nicht geholfen und Beiträge dieser Art habe ich nicht gefunden, deswegen versuche ich es auf diesem Weg.

 

Ich hoffe mir kann einer weiterhelfen und ich freue mich auf Antworten!

 

Kamerafirmware: V2.01

Quik Version: 2.6.2.841

PC: Eine Grafikkarte (Nvidia GeForce GTX 1060 6GB (damit wäre das Problem zweier oder einer schwachen Grafikkarte vom Tisch)

GoPro
Posts: 7,578

Re: Bei Auswählen der Messdaten von GoPro Hero6 hängt sich die Quik App auf

Hello @heinzpeter0476

 

Sorry to hear about the trouble you are experiencing with Quik for desktop. See if this may be related to multiple graphics cards on your computer. Steps to fix are detailed in this article. Let us know how it works out. 

 

Thanks, 
Marius

 

 

 

Tourist
Posts: 3

Re: Bei Auswählen der Messdaten von GoPro Hero6 hängt sich die Quik App auf

[ Edited ]

Hallo @mariustanya,

danke für Deine Antwort!


Wie ich oben geschrieben habe, habe ich nur eine Grafikkarte und der neueste Treiber ist installiert. Gestern kam zwar ein neuer, den habe ich auch installiert, aber das Problem besteht weiterhin.

 

Was für Möglichkeiten gibt es noch?

Tourist
Posts: 3

Re: Bei Auswählen der Messdaten von GoPro Hero6 hängt sich die Quik App auf

Ich habe jetzt auch die Freeware von DashWare heruntergeladen und die Videos importiert. Deren Support leitet mich auch wieder hierher. Dort ist das Problem, dass ich die GPS Daten einlesen und anschauen kann, dargestellt durch eine .csv Datei. Aber im Film wird es trotzdem nicht angezeigt.
GoPro
Posts: 7,578

Re: Bei Auswählen der Messdaten von GoPro Hero6 hängt sich die Quik App auf

Thank you for posting back, @heinzpeter0476. If that is the case, it would be best to get in touch with our Support team so they can walk you through further troubleshooting steps. You can reach them through phone or chat here https://gopro.com/help/ContactUs

Bets regards!