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Tourist
Posts: 3
Accepted Solution

Automatic logout after login to Quick for desktop

Hello,

 

when Iogin to my account on Quick for desktop (windows 10, 64x) the program takes me to the main screen but when I try to do anything, it automatically logs my out. I can't do ANYTHING on this screen accept open the menues at the top of the window (File, Edit, etc.).

Quick version: 2.7.0.945

 

It happand also before I updated the program. Updating it didn't helped me.

It is important to mention that the program isn't crashing, just loging me out.


Accepted Solutions
GoPro
Posts: 6,468

Re: Automatic logout after login to Quick for desktop

Hi @foggyriver1121

 

See if the steps on this thread will work on your end.

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quick-keeps-asking-to-log-in-After-login-gives...+

 

You can also try this: use the Activity Monitor/ Task Manager to see what GoPro processes are running.  
If anything other than goproapp.devicedetectionservice is running when Quik is not running, force quit them. 
If nothing is running when Quik is running, the message bus may not have started.

 

Let us know how it goes.

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 6,468

Re: Automatic logout after login to Quick for desktop

Hi @foggyriver1121

 

See if the steps on this thread will work on your end.

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quick-keeps-asking-to-log-in-After-login-gives...+

 

You can also try this: use the Activity Monitor/ Task Manager to see what GoPro processes are running.  
If anything other than goproapp.devicedetectionservice is running when Quik is not running, force quit them. 
If nothing is running when Quik is running, the message bus may not have started.

 

Let us know how it goes.

 

 

Thanks!

Ej

Tourist
Posts: 3

Re: Automatic logout after login to Quick for desktop

Thanks Ej! It actually worked for me. Finally!
GoPro
Posts: 1,189

Re: Automatic logout after login to Quick for desktop

@foggyriver1121, feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!