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Tourist
Posts: 3

AutoPlay Import for GoPro Hero 8

[ Edited ]

I am a new GoPro Hero 8 user and I am having problems with video/photos importing to my PC when I plug it in and also opening up the Quick app.

 

AutoPlay is on "Take no action" so the Windows importer doesn't bring in the photos. The problem is that the GoPro Quik program doesn't automatically initiate and I cannot open it alone. I have uninstalled and reinstalled it multiple times but still does not work.

 

What should I do to get photos/videos to upload and the Quik program to open?

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GoPro
Posts: 14,352

Re: AutoPlay Import for GoPro Hero 8

Hello, @cacompost. These troubleshooting steps  will help. Have a go at them and let us know how it goes. Thanks!

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Tourist
Posts: 3

Re: AutoPlay Import for GoPro Hero 8

[ Edited ]

Hi,

 

I think I fixed the problem...  I plugged in an external Seagate drive recently and it is confusing the Autoplay defaults. I unplugged it and the Hero 8 works fine now.

 

Thanks for the troubleshooting tips!

 

Dave

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GoPro
Posts: 8,382

Re: AutoPlay Import for GoPro Hero 8

@cacompost, glad to hear that. Thanks for posting back with an update. Let us know if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!