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Sightseer
Posts: 1

Audio yes, photos yes, video no

Hi, Quik is not showing my vids when I try to watch them, but I can hear the audio. It shows me photos and burst mode. It even shows the thumb nails of the video but then nothing 🤔
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GoPro
Posts: 3,883

Re: Audio yes, photos yes, video no

 

Hi @bumfluff,

Are you referring to Quik For Desktop?

Do you know the specs of your PC?
Please send it here. 

 

Also you may try to download and install this: http://cineform.com/gopro-cineform-decoder

Restart your PC.
Run Quik in compatibility mode. 
Just right click on Quik icon and then choose Run in Compatibility mode.
Choose Windows 8.1 if that won't work choose 8 or 7. 

Then let us know if that will help. 

 

Regards,

-Jay