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Reply
Tourist
Posts: 3
Accepted Solution

Application cannot start

I've installed Quik in my computer, but when I start the app, always I get the same error .

 

GoPro Quik.exe-Application Error
The application cannot start correctly (0x0000007b).

 

I'm using Windows 10 64 bits

 

Thanks for your help.


Accepted Solutions
Highlighted
GoPro
Posts: 9,464

Re: Application cannot start

 

Hi @magomu

 

Try to uninstall and reinstall the app.

If it's still the same, you may reach out to Windows regarding the error.

 

Thanks!
Ej

 

View solution in original post


All Replies
GoPro
Posts: 9,464

Re: Application cannot start

 

Hi @magomu

 

Try running the program in compatibility mode. Right click on the Quik icon then go to Properties> Compatibility

Then select run as admin.

 

You can also check the Minimum System Requirements for Quik for Desktop

 

 

Thanks!

Ej

Tourist
Posts: 3

Re: Application cannot start

Hi @aragon1006 

 

I followed all your instructions.

 

First that the application must be executed as admin.

 

Second, I have tested all compatibility modes, from Windows 8 to Windows Vista.

 

It has not worked.

 

On the Requirements, I fulfill them all.

 

The only strange thing is that the computer is a Windows 10 updated from a Windows 8.

 

Thank you

GoPro
Posts: 9,464

Re: Application cannot start

 

Hi @magomu

 

I came across a post with the same application error.

See if this works: Delete the shortcut icon of the application from the desktop.

Access your local drive and locate the file folder.

Look for the Quik icon, (type: Application).

Right click then choose create shortcut.

 

Let us know how it goes.

 

Thanks!

Ej

 

 

 

Tourist
Posts: 3

Re: Application cannot start

Hi @aragon1006

 

Unfortunately, the error persist.

 

I've installed and uninstalled the app several times, following your instructions, and the error still there.

 

Any suggestion?

Highlighted
GoPro
Posts: 9,464

Re: Application cannot start

 

Hi @magomu

 

Try to uninstall and reinstall the app.

If it's still the same, you may reach out to Windows regarding the error.

 

Thanks!
Ej