Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Sightseer
Posts: 3

App not installing

[ New ]

I keep trying to install the app on my iPad but it doesn't let me saying I don't have the right iOS (see bloew. I have the most up to date software so can you tell me why this isn't working please?

 

Please ignore the labels, I have been directed here incorrectly

 

IMG_0114.PNG

IMG_0115.PNG

Accepted Solutions
GoPro
Posts: 17,584

Re: App not installing

[ New ]

Thank you for your reply, @noblebeach35036. Sorry, the iPad2 is not a compatible with GoPro App. 

View solution in original post


All Replies
Sightseer
Posts: 3

Re: App not installing

[ New ]
I'm also unable to log in to Go Pro Plus on other devices saying I'm offlin, although I'm able to use wi-fi or 4G to navigate to the page
GoPro
Posts: 17,584

Re: App not installing

[ New ]

Hello @noblebeach35036. What OS is your device running on? And which iOS device are you using? Thanks!

Sightseer
Posts: 3

Re: App not installing

[ New ]
Hi @mariustanya. I'm running on iOS 12, its an iPad Air 2
GoPro
Posts: 17,584

Re: App not installing

[ New ]

Thank you for your reply, @noblebeach35036. Sorry, the iPad2 is not a compatible with GoPro App.