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Sightseer
Posts: 1

App Not Opening andGoing to Finder. Help

Everytime I try to open GoPro Player app for Mac it opens a blank finder. I have new Catalina OS and have tried uninstalling and reinstalling. Nothing works. I see in the app reviews that others have had the same issue. Any help on getting around this is appreciated.

 

Customer service not helpful AT ALL

 

Thanks. CH

GoPro
Posts: 8,979

Re: App Not Opening andGoing to Finder. Help

Hello @bigtime98. The Finder window opens so the 360 files can be located and imported. From the Finder window, navigate to where your 360 files have been saved, then open them. You can also double-click the 360 files to launch the GoPro Player. Let us know how it goes on your ends. Thanks!