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Tourist
Posts: 6

After login Quik, Quik desktop shows nothing but black screen

After i login Quik, it appears nothing, then i move mouse cursor over "sign in", everything turns black, looks i am earsing words.

error 1

after min. windows, it shows all black like below

error 2

do i miss any components? 

Windows 10 1067

Quik 2.3.0.5383

 

thanks,

Sightseer
Posts: 1

Re: After login Quik, Quik desktop shows nothing but black screen

I have the same issue. Can someone help?

Tourist
Posts: 2

Re: After login Quik, Quik desktop shows nothing but black screen

The same issue. Started to face it after the last update to 2.3.0.5383 version.

Hiker
Posts: 7

Re: After login Quik, Quik desktop shows nothing but black screen

I need to update the Karma Grip and i have a same problem :(

Tourist
Posts: 6

Re: After login Quik, Quik desktop shows nothing but black screen

[ Edited ]

i tried almost everything

new win10 1607/1703, w/wo firewall, w/wo graphic card driver, cap mode to win7/8/vista

new win7

used win10 (make sure most of components are installed)

used win7

 

same issue, i doubt that Gopro even passed QA for this software, i don't want to call it junk,

but gopro should really take a look on this, and try to get log file or something for debug.

at least provide other way to let us update grip firmware, not make Quik the only way...

 

Tourist
Posts: 6

Re: After login Quik, Quik desktop shows nothing but black screen

after i searched local forum, these is one way to solve this temporary,
try google and download Quik-WinInstaller-2.2.0.4944.exe, it works for me.
Tourist
Posts: 2

Re: After login Quik, Quik desktop shows nothing but black screen

[ Edited ]

@greendusk3140: Hey, it works for me as well. Thanks a lot!

Sightseer
Posts: 1

Re: After login Quik, Quik desktop shows nothing but black screen

It works!! Thank you so much!!