After login Quik, Quik desktop shows nothing but black screen

[greendusk3140]

After i login Quik, it appears nothing, then i move mouse cursor over "sign in", everything turns black, looks i am earsing words.

after min. windows, it shows all black like below

do i miss any components? 

Windows 10 1067

Quik 2.3.0.5383

thanks,

[daz56713]

I have the same issue. Can someone help?

[19eugen86]

The same issue. Started to face it after the last update to 2.3.0.5383 version.

[evyatarh44011]

I need to update the Karma Grip and i have a same problem :(

[greendusk3140]

i tried almost everything

new win10 1607/1703, w/wo firewall, w/wo graphic card driver, cap mode to win7/8/vista

new win7

used win10 (make sure most of components are installed)

used win7

same issue, i doubt that Gopro even passed QA for this software, i don't want to call it junk,

but gopro should really take a look on this, and try to get log file or something for debug.

at least provide other way to let us update grip firmware, not make Quik the only way...

[greendusk3140]

after i searched local forum, these is one way to solve this temporary,
try google and download Quik-WinInstaller-2.2.0.4944.exe, it works for me.

[19eugen86]

@greendusk3140: Hey, it works for me as well. Thanks a lot!

[fireyrange5272]

It works!! Thank you so much!!