05-08-2020 07:54 AM
I'm attempting to use the GoPro Max Exporter on Windows 10. This works fine when working with 360 files off my Max. If I download a 360 file from GoPro plus and then try to convert it the Max Exporter crashes every time. The only different that I can tell right off the bat is that when downloading the 360 file from GoPro Plus it merges all of the 8 min 2 sec videos together as one video.
Is there any way to get the GoPro Max Converter for Windows to work with 360 files downloaded from GoPro Plus?
05-15-2020 08:43 AM
@quickrange23065, what's the resolution of the 360 videos? Could you also tell us your workflow?
Additionally, there are some troubleshooting suggestions here that can help: How to Resolve GoPro Player/GoPro MAX Exporter Crashing Issues