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Sightseer
Posts: 1
Accepted Solution

2560x736 video crashing GoPro Studio (MAC)

Having trouble with a selelction of video files shot at 2560x736 - they can be imported into Studio, but converting them causes the programme to crash, or, if they do manage to be converted they just show as a black screen in step 2.

This doesnt happen with any other files, I've renamed the files and it still happens, reinstalled Studio, and also also tried them on my desktop Mac and it still happens.

Any suggestions? thanks


Accepted Solutions
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GoPro Community Manager
Posts: 7,027

Re: 2560x736 video crashing GoPro Studio (MAC)

That's an unusual format size for GoPro content. Our software can sometimes have issues with non-GoPro files. Not sure there's a workaround for this one.

 

Jeff

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Highlighted
GoPro Community Manager
Posts: 7,027

Re: 2560x736 video crashing GoPro Studio (MAC)

That's an unusual format size for GoPro content. Our software can sometimes have issues with non-GoPro files. Not sure there's a workaround for this one.

 

Jeff