Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-35705%22%20slang%3D%22en-US%22%3E20GB%20on%20C%3A%20is%20not%20sufficient%20while%20exporting%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-35705%22%20slang%3D%22en-US%22%3E%3CP%3EGreetings%2Cafter%20converting%20about%2012%20or%2015%20smaller%20clips%20(~6GB)%2C%20I've%20tried%20to%20export%20the%20stitched%20list%20as%20a%20single%204k%20file%20(target%20size%205GB).%20But%20unfortunately%20the%20application%20stops%20after%2018%25.%20It%20says%20something%20about%20%22error%2030%22%20and%20that's%20it.%20After%20a%20while%20I%20found%20out%20that%20the%20available%20space%20on%20C%20quickly%20goes%20down%20from%2020GB%20to%200B.So%20although%20the%20application%20is%20not%20installed%20on%20C%20and%20the%20target%20directory%20is%20F%2C%20still%20C%20is%20heavily%20used%20and%20I%20cannot%20find%20an%20option%20to%20change%20that.%20So%20besides%20the%20fact%20that%20I%20don't%20understand%20why%20a%205GB%20file%20needs%20a%20swapfile%20%26gt%3B100GB%2C%20why%20is%20this%20file%20located%20on%20drive%20c%20%3F%20Why%20is%20a%20swap%20file%20of%20this%20size%20needed%20at%20all%3FIs%20someone%20else%20having%20similar%20problems%20or%20is%20there%20a%20solution%20to%20configure%20the%20behavior%20of%20the%20application%20to%20not%20use%20the%20system%20partition%3FThanks%20a%20lot%2CFrido%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWindows%2010%20%2F%20GPStudio%202.5.10.4851%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-35705%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-35717%22%20slang%3D%22en-US%22%3ERe%3A%2020GB%20on%20C%3A%20is%20not%20sufficient%20while%20exporting%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-35717%22%20slang%3D%22en-US%22%3E%3CP%3EUpdate%3A%3C%2FP%3E%3CP%3EI've%20managed%20to%20get%20round%20about%2042GB%20of%20free%20space%20on%20c%3A%20and%20I%20was%20able%20to%20create%20the%20video%20in%201080.%20But%20creating%20a%202.7k%20video%20fails%20at%2058%25.%20So%204k%20at%2018%25%20and%202.7k%20at%2058%25.%20Any%20ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 7

20GB on C: is not sufficient while exporting

Greetings,

after converting about 12 or 15 smaller clips (~6GB), I've tried to export the stitched list as a single 4k file (target size 5GB). But unfortunately the application stops after 18%. It says something about "error 30" and that's it. After a while I found out that the available space on C quickly goes down from 20GB to 0B.
So although the application is not installed on C and the target directory is F, still C is heavily used and I cannot find an option to change that. So besides the fact that I don't understand why a 5GB file needs a swapfile >100GB, why is this file located on drive c ? Why is a swap file of this size needed at all?

Is someone else having similar problems or is there a solution to configure the behavior of the application to not use the system partition?

Thanks a lot,
Frido

 

Windows 10 / GPStudio 2.5.10.4851

 

Tourist
Posts: 7

Re: 20GB on C: is not sufficient while exporting

Update:

I've managed to get round about 42GB of free space on c: and I was able to create the video in 1080. But creating a 2.7k video fails at 58%. So 4k at 18% and 2.7k at 58%. Any ideas?

Explorer
Posts: 11,182

Re: 20GB on C: is not sufficient while exporting

The software does not play nice with files, either on or exporting to, on other drives.  For the most stable use, move the files you are working with onto a folder on the desktop and export your project file onto the desktop.  Using desktop works better than even using the root C: drive.  I don't know why, but since making this change, the performance of Studio has greatly improved.  I've learned that to have the best success, I've adapted my thinking from trying to get the software to function as I want it to conceding to using the software in the way it wants to work.  A lot less frustration.

Tourist
Posts: 7

Re: 20GB on C: is not sufficient while exporting

Thanks a lot for answering. But I don't fully get what you are telling me. The folder 'Desktop' is normally a part of the user profile and this is mostly located on C. Normally I try to use C as little as possible, so only the OS and just a few apps are installed there. Therefor this partition on my SDD is quite small and working there is not really an option. Do you really think I should give it a try? I mean, the swap file is getting larger than 42GBs and if I also put my source files there, the available space is even more reduced.

Explorer
Posts: 11,182

Re: 20GB on C: is not sufficient while exporting

I don't fully understand it either, but this is what was suggested to me from the GoPro support team. I tried it and it's worked flawlessly ever since. It will be an issue for you since you have limited space, but it's worth a try.
Tourist
Posts: 7

Re: 20GB on C: is not sufficient while exporting

Tried it out, did not work Smiley Sad

Explorer
Posts: 11,182

Re: 20GB on C: is not sufficient while exporting

Sorry to hear it's not working. I think an email to the support team is going to be your best next step.
Nomad
Posts: 583

Re: 20GB on C: is not sufficient while exporting

[ Edited ]

Maybe you should check properties of your Desktop folder. Yes, your right, it's usually part of the Users folder, but you can 'assign/find' a new target for it (not on your root drive).

 

Capture.JPG