Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 2

2.7.0.874 - Quik for Mac Crashing when trying to use Create

[ Edited ]

I have a 2018 Macbook Air running Mohave 10.14.3 and has 16 GHz ram.

The Quik desktop app version 2.7.0.874 crashes if I try to go to the Create mode.

 

Please advise how to fix.

 

Highlighted
GoPro
Posts: 11,612

Re: 2.7.0.874 - Quik for Mac Crashing when trying to use Create

Hello @boldstar45817. It is important to make sure that your graphics card drivers are updated. There is helpful information here. You may also want to explore other programs that can be used to view and edit your GoPro footage. Hope this helps. 

Highlighted
Sightseer
Posts: 2

Re: 2.7.0.874 - Quik for Mac Crashing when trying to use Create

The solution you pointed me to was for Windows.  My MacBook is fully updated.

So I guess the GoPro software just does not work with Macs then?

 

Highlighted
GoPro
Posts: 14,193

Re: 2.7.0.874 - Quik for Mac Crashing when trying to use Create

Hi @boldstar45817

 

If you haven't already, see if uninstalling and reinstalling the app will work.

If it's still the same, please reach out to our Support Team to move forward with this concern.

 

You can also check this link for the complete list of system requirements.

 

 

Thanks!

Ej