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Posts: 3


Hero 7 black not recognized by quick pro on windows 10, stil :(

I did everything in accordance with the instructions sent to me.

what now?

regard, Dariusz

Posts: 12,012

Re: 07506114

Hi @saylas


This has been sent to the team in charge.

If you haven't yet, see if the steps on Camera is Not Recognized on Quik for desktop - Windows

You may also try other editing application in the mean time. Programs to View and Edit Videos 





Posts: 3

Re: 07506114

Hi, Ej

Dziękuję za odpowiedź.
GoPro jest tylko jako inny urządzenie, i nie mogę nic więcej zrobić :(

Czekam na dobre nowiny.


Have a nice day


Bez tytułu.jpg
Posts: 4,104

Re: 07506114

@saylas, please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. You may also try the suggestions here: Camera is not Recognized when Plugged into a Computer USB Port 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer. 

Posts: 3

Re: 07506114

I have already made alle the sugesstions. still nothing :(

Posts: 5,351

Re: 07506114

Hi @saylas,


Have you tried uninstalling USB driver and reinstall a new camera driver?

Just go to device manager then uninstall the USB driver of your camera. 

You may also try this: