Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Tourist
Posts: 3

07506114

Hero 7 black not recognized by quick pro on windows 10, stil :(

I did everything in accordance with the instructions sent to me.

what now?

regard, Dariusz

Highlighted
GoPro
Posts: 12,772

Re: 07506114

Hi @saylas

 

This has been sent to the team in charge.

If you haven't yet, see if the steps on Camera is Not Recognized on Quik for desktop - Windows

You may also try other editing application in the mean time. Programs to View and Edit Videos 

 

 

Thanks!

Ej

Highlighted
Tourist
Posts: 3

Re: 07506114

Hi, Ej

Dziękuję za odpowiedź.
GoPro jest tylko jako inny urządzenie, i nie mogę nic więcej zrobić :(

Czekam na dobre nowiny.

 

Have a nice day

saylas

Bez tytułu.jpg
Highlighted
GoPro
Posts: 4,583

Re: 07506114

@saylas, please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. You may also try the suggestions here: Camera is not Recognized when Plugged into a Computer USB Port 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer. 

Highlighted
Tourist
Posts: 3

Re: 07506114

I have already made alle the sugesstions. still nothing :(

Highlighted
GoPro
Posts: 5,842

Re: 07506114

Hi @saylas,

 

Have you tried uninstalling USB driver and reinstall a new camera driver?

Just go to device manager then uninstall the USB driver of your camera. 

You may also try this: https://youtu.be/uem6BbNEj-I

 

 

-Jay