05-16-2019 05:33 PM
05-16-2019 05:43 PM
Sorry to hear about the trouble. Do you have the Quik for Desktop updated to the latest version v2.7.0?
If you already have the latest version installed and still getting the same problem, there are some troubleshooting suggestions here that will help resolve this issue: Camera is Not Recognized on Quik for desktop - Windows
05-16-2019 05:54 PM
Ouick is latest version. My Pc recognize Gopro Hero7 but Quick is not work normally.
I have two Gopro cameras. One is hero4 black, another is hero7 black.
Hero4 black is recognized and work normally in Quick. Why???
05-17-2019 09:19 AM
Were you able to go over the steps on the article above?
You may also try manually importing the files.
Check out How to Import Camera Files to a Computer - Windows 10 for reference.
05-21-2019 02:46 AM
05-21-2019 08:12 AM