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01-07-2019 12:38 AM
Re: Логин
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Я правильно понимаю, что проблему не устранили? Только сегодня попытался загрузить видео через GoPro Quik, но при каждом нажатии требует авторизацию. Ждать решения проблемы или смело сносить софт?
01-07-2019 06:24 AM
Re: Логин
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Постоянно просит залогиниться. Нихрена не работает! Говоно а не программа, я так понимаю данная проблема уже давно существует, но никто ее решать не собирается. Пробовал разные указанные способы и со сменой языка тоже, но безрезультатно!
01-07-2019 09:08 AM
Re: Логин
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Hi @yuryt28165
Were you able to change both the GoPro account language and Windows display language to US English as shared on this thread?
If it's still the same, please reach out to our Support Team.
They are available via phone or chat.
https://gopro.com/help/ContactUs
Thanks!
Ej
01-07-2019 10:40 AM
Re: Логин
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Почему я вообще должен это делать? Я живу в не в америке, почему я должен вообще менять язык? Сделайте нормальное приложение. Камера у меня на русском, продается в россии вот и приложение сделайте нормано работающим
01-07-2019 11:48 AM
Re: Логин
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Hi @yuryt28165
This issue has been raised to the team in charge.
What has been shared is a workaround.
Thanks!
Ej
01-08-2019 07:06 AM
Re: Логин
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This did not helped me. The problem is on.
01-08-2019 08:19 AM
Re: Логин
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Thanks for trying @boldboost38811
If the steps below will still not solve the issue, please contact our Support Team to have a case opened.
- Close Quik for desktop while the "Authenticating" message is appearing
- Disconnect the computer/laptop from Wi-fi or remove ethernet cable if one is connected to ensure there is no connection to the internet
- Open the Task Manager on the computer(Ctrl + Shift + Esc) and look for "Quik.exe" under the background processes.
- Right-click "Quik.exe" and select "End Task"
- Keep the internet connection disconnected and launch Quik for desktop. Confirm that it properly opens, then re-enable Wi-fi.
Let us know it goes.
Regards!
Ej
01-08-2019 10:48 AM
Re: Логин
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этих желательно растрелять