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12-24-2018 04:17 PM
Re: Логин
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Sorry to hear about the trouble, @fastridge76865. You may explore other programs that can be used to view and edit your GoPro media through https://gopro.com/help/articles/how_to/Programs-to-View-and-Edit-Videos . Best regards!
12-26-2018 09:30 AM
Re: Логин
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Та же проблема. При любых движениях повторрно требует ввод логина и пароля. 4 месяца боли. Как я рад что перед покупкой всего сетапа камер под проект взял одну на пробу. Буду переходить на Sony. Там все вроде более ровно.
12-26-2018 11:08 AM
Re: Логин
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Hi @ВладимирЧ4
Apologies for all the troubles caused.
Please reach out to our Support Team to have this checked further.
Let them know of all the steps taken to try to resolve the issue.
You may refer them to this thread.
https://gopro.com/help/ContactUs
Thanks!
Ej
01-04-2019 01:59 AM - edited 01-04-2019 02:00 AM
Re: Логин
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Hero Black 6
Windows 10 64Bit
I have the same problem during 6 months! Your instructions doesn't work. I reinstalled apps, changed system language, but your QUIK not work.
Please refund my money and I am going to buy SONY.
Thank you!
01-04-2019 03:53 AM
Re: Логин
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Sorry! I can launch Quik!
Здравствуйте!
Я смог запустить Quik. Работает. Следуйте следующей инструкции
1. Удалите QUIK
2. Поменяйте регион, язык системы, и язык интерфейса на UK (Соединенное королевство)
3. Перезагрузите PC
4. Убедитесь что язык приветствия, и язык системы стал английским.
5. Установите Quik
6. Запустите, залогиньтесь. Проверьте что все работает. сохранитесь и выйдите.
7. Вернитесь на локальные настройки по языку.
8. Перезагрузите PC.
У меня заработало. Не вылетает.
01-06-2019 07:13 AM
Re: Логин
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Пробовал. Мне этот способ не помог.
01-06-2019 11:14 AM
Re: Логин
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Great to know that Quik is already working on your end, @rakkenzo. Appreciate you posting the troubleshooting steps that you did that solved the problem. This will definitely help other members having the same issue. Thanks!
01-06-2019 11:16 AM
Re: Логин
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Hello @ВладимирЧ4. In that case, there maybe a need to check on particular computer system information. If you contact our Support team here https://gopro.com/help/ContactUs , they will be able to determine what could be wrong, and help you with the next steps. You may reach them by phone or chat. Best regards!