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06-18-2020 07:48 AM
wrong raw audio length
[ New ]raw audio wav is shorter and with different start than video, so synchronisation requires some extra work. Would it be possible to fix it?
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06-24-2020 06:55 AM
Re: wrong raw audio length
[ New ]Thank you for the additional details that you provided, @josefh3484. It would be best to get in touch with our Support team so they can have a look at the sample files and troubleshoot the issue further. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request.
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06-18-2020 09:50 AM
Re: wrong raw audio length
[ New ]Hello, @josefh3484. Is this happening only on a selected RAW audio level? See if selecting High on the audio level will make a difference.
There is information on this thread that might be helpful in terms of reference. Let us know how it works out. Thanks!
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06-19-2020 08:30 AM
Re: wrong raw audio length
[ New ]Problem is with every raw audio level. wav files are shorter (over 1sec) and shifted (around 1.5frame on 24fps) against video.
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06-24-2020 06:55 AM
Re: wrong raw audio length
[ New ]Thank you for the additional details that you provided, @josefh3484. It would be best to get in touch with our Support team so they can have a look at the sample files and troubleshoot the issue further. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request.