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Tourist
Posts: 1

wont pair with huawei

My GoPro5 Black wont pair with my Capture App.

When they try to pair, the phone says "Please enter the password for GoPro 6046". Thats not the name of my GoPro though and the Password displayed on my GoPro doesn't work. 

I have tryed everything, but it just simply wont accept the password that is displayed on my GoPro5.

What should i do?

Sightseer
Posts: 1

Re: wont pair with huawei

Turning bluetooth off during the wifi connection/password entry sequence solved this problem for me. Huawei Honor 5x and Hero5 Black. 

Tourist
Posts: 4

Re: wont pair with huawei

I have a Honor 7 phone and disabling bluetooth for initial pairing with catpure app worked for me.

Was also facing the issue that i did not get over the password prompt.

So I Disabled bluetooth on the phone and ignored the bluetooth hint of capture app.

Now camera&app work for the first time. You saved my day redwater15441.

Nevertheless I have to point out that the Hero5 is the by far most unreliable camera i ever owned :/

 

Sightseer
Posts: 1

Re: wont pair with huawei

Saved my day as well! Thank you Smiley Very Happy

Tourist
Posts: 4

Re: wont pair with huawei

Hey man, it really works. Cool, thx for that advice

Sightseer
Posts: 2

Re: wont pair with huawei

same issue with huawei honor 8.

cant connect with wifi. bluetooth is turned off.

i have tryed everything... :(

GoPro
Posts: 3,924

Re: wont pair with huawei

Hi @mikkoz88 Check out this article: https://community.gopro.com/t5/GoPro-Apps-for-Mobile/Hero5-Session-Huawei-P8-lite-2017/m-p/48738/hig... . That seems to be allowing people to get paired up! 

 

Best,

Ryan

Sightseer
Posts: 1

Re: wont pair with huawei

hi 

yes same for me try all on off bluetooth  on off wifi but say allways can not find your hero  :(