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Sightseer
Posts: 1

will not stay in video default

Set my new Session 5 to video default. It starts in video, then immediately moves to photo. How can I stop this"

GoPro
Posts: 8,427

Re: will not stay in video default

 

Hi @pwrpony

 

What SD card are you using? Does it switch to photo right after you stop recording? Or will it stop on its own and switch to photo mode? Have you tried resetting the camera?

  1. With your camera off, press the Menu button to turn on the status screen.
  2. Press the Menu button repeatedly until you get to Exit Menu.
  3. Press and hold Shutter button for 8 seconds.
  4. Press the Menu button to move to Yes, then press the Shutter button to select it.

NOTE: This resets camera defaults, date/time, camera username/password, and unregisters the device from your GoPro Plus account.

 

If it's still the same, please run a manual software update as this usually corrects most issues on the camera.

 

Let us know how it goes.

 

Alternatively, you can contact our Support Team to have this checked further. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

 

Highlighted
Adventurer
Posts: 8,758

Re: will not stay in video default

[ Edited ]

We need to  figure out why the camera is going to photo default, and what you have done to try to fix the issue.

 

 

Are yuo LONG pressing hte hutter over 2 seconds? that will  have the camera go into photo timelapse.  a quick simple 1 sec press will always  go to video.  I do not think we can  have it to photo default I  may be mistaked.     but if you are certain it takes photos   factory reset the camera.

 

 do you know how?

 

 Please do work out hte issue before you update.