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Tourist
Posts: 1
Accepted Solution

will not make video due to high resolution

I have an iPhone 6 and a hero 5 session and i can't make a gopro quick video no matter what resolution I try. what should i do to fix it?


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GoPro Community Manager
Posts: 7,037

Re: will not make video due to high resolution

@stoutbluff - Some resolutions and frame rates aren't playable on iPhones. The full list is at https://gopro.com/help/articles/Question_Answer/Supported-Resolutions-for-Copy-and-Share-in-Capture.

 

If you're having issues getting resolutions and frame rates that should work, please let us know.

 

Thanks,

Jeff

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All Replies
Highlighted
GoPro Community Manager
Posts: 7,037

Re: will not make video due to high resolution

@stoutbluff - Some resolutions and frame rates aren't playable on iPhones. The full list is at https://gopro.com/help/articles/Question_Answer/Supported-Resolutions-for-Copy-and-Share-in-Capture.

 

If you're having issues getting resolutions and frame rates that should work, please let us know.

 

Thanks,

Jeff