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Tourist
Posts: 2

why not able update go pro hero 6?

why not able to update my go pro hero 6 which I bought recently from Amazon . It wants money  

GoPro
Posts: 4,216

Re: why not able update go pro hero 6?

 

Hi @coolstorm81243

 

How do you update it? 

Can you send screenshot as well? 

 

It should not ask for any payment method or money. 

 

You can try to contact GoPro Customer Support as well so that you will be guided step by step. 

 

Regards,

-Jay 

Adventurer
Posts: 10,327

Re: why not able update go pro hero 6?

DO tak the time to  ask your question  so we can better understand your issue