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Sightseer
Posts: 1

why hero 3 update only ask for 14 digit serial number

[ New ]

why hero 3 update only ask for 14 digit serial number


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GoPro
Posts: 24,419

Re: why hero 3 update only ask for 14 digit serial number

[ New ]

HI @raymondh42

 

I have just tried it on my end and it's asking for 15 digits.

Kindly try this link. Then choose update your camera manually.

 

If it's still the same, try to clear cache and cookies or try a different browser.

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 24,419

Re: why hero 3 update only ask for 14 digit serial number

[ New ]

HI @raymondh42

 

I have just tried it on my end and it's asking for 15 digits.

Kindly try this link. Then choose update your camera manually.

 

If it's still the same, try to clear cache and cookies or try a different browser.

 

Let us know how it goes.

 

Thanks!

Ej