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Tourist
Posts: 4
Accepted Solution

why does video freeze & audio continues on recording ?

 

Accepted Solutions
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GoPro
Posts: 17,709

Re: why does video freeze & audio continues on recording ?

Hi @telboypen

 

What SD card are you using?

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/

Let us know how it goes.

Other users also suggest turning AUTO LOW LIGHT off.

 

 

 

Thanks!

Ej

 

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 17,709

Re: why does video freeze & audio continues on recording ?

Hi @telboypen

 

What SD card are you using?

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/

Let us know how it goes.

Other users also suggest turning AUTO LOW LIGHT off.

 

 

 

Thanks!

Ej