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02-20-2019 12:48 PM
why does my iphone 10 not connect to a hero 4 black
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Why does my iphone 10 not connect to the Hero 4 black. The hero has v5 firmware?
02-20-2019 01:28 PM
Re: why does my iphone 10 not connect to a hero 4 black
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Hi @jeromecp,
Do you receive any error message?
Did you follow the pairing processes for HERO4?
https://gopro.com/help/articles/block/How-to-Pair-the-Camera-with-the-GoPro-App
If you followed that and still won't pair try to delete Bluetooth device ID or clear some device paired.
Regards,
-Jay