Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-370845%22%20slang%3D%22en-US%22%3Ewhy%20does%20date%20reset%20to%202016%20when%20changing%20battery%20%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-370845%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-370845%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-372229%22%20slang%3D%22en-US%22%3ERe%3A%20why%20does%20date%20reset%20to%202016%20when%20changing%20battery%20%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-372229%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F78351%22%20target%3D%22_blank%22%3E%40telboypen%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe%20do%20not%26nbsp%3Bhave%20information%20regarding%20the%20time%2Fdate%20reset%20on%20the%20camera.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBut%20here%20are%20some%20steps%20you%20can%20try%3A%3C%2FP%3E%0A%0A%3CP%3EPull%20the%20battery%20then%26nbsp%3Bwait%20for%2030%20seconds%20then%20replace%2C%20then%20turn%20on%3CBR%20%2F%3E%20Switch%20SD%20cards%3CBR%20%2F%3E%20Reformat%20SD%20cards(offload%20any%20important%20footage%20first)%3CBR%20%2F%3E%20Update%2FReinstall%20camera%20firmware%20update%3CBR%20%2F%3E%20Factory%20reset%20camera.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 4

why does date reset to 2016 when changing battery ?

 
GoPro
Posts: 9,482

Re: why does date reset to 2016 when changing battery ?

Hi @telboypen

 

We do not have information regarding the time/date reset on the camera.

 

But here are some steps you can try:

Pull the battery then wait for 30 seconds then replace, then turn on
Switch SD cards
Reformat SD cards(offload any important footage first)
Update/Reinstall camera firmware update
Factory reset camera.

 

Let us know how it goes.

 

Thanks!

Ej