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Reply
Tourist
Posts: 3

why cant i download my full video?

I have my gopro set up to do time lapse videos and just finished one. When I'm in the cameras saved videos section i see my video it is 01:41 mins long, but whenever i connect to my phone using the app or to my computer the video shows as two vidoes. not the full minute 41 but as a 47 sec and 53 sec video. i want to download the full video as one piece as the 01:41 video i made not 2 parts.How can i fix this thanks i have a hero 5

GoPro
Posts: 9,464

Re: why cant i download my full video?

Hi @tacobob1

 

What SD card are you using?

What time lapse settings did you use?

Does this happen to other files or is only observed with this specific recording.

 

GoPro Camera File Chaptering Information

 

Thanks!
Ej

Tourist
Posts: 3

Re: why cant i download my full video?

Im using a samsung 32g micro sd

1080p 60 sec intervals fov med

its happened before on other videos but nothing important enough to worry about, most of my time lapses work just fine and can download the full video no problem, just for some this time it broke the 1min 41 sec video down to 2 videos. thanks for the reply hope this is enough info for you

Nomad
Posts: 979

Re: why cant i download my full video?

What is the size of the video files?  They may be only 40 seconds long, but if they are over 4GB, then the file could have chaptered.  It's odd though, would have expected it to be a lot longer before this happened, but any info you can provide will help.

Tourist
Posts: 3

Re: why cant i download my full video?

both clips are less then 200mb

GoPro
Posts: 9,464

Re: why cant i download my full video?

Hello @tacobob1

 

Have you tried using an SD adapter to access the files?

See if the same is observed.

 

Thanks!

Ej