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Sightseer
Posts: 1
Accepted Solution

why can't I pair hero 4 black with ipad

I used to be able to download from HERO 4 Black to ipad. I erased settings and content on the ipad. Then I reinstalled apps including the Capture app.

When I try to pair the gopro and the ipad, the Capture app says "Searching", then "Pairing" then "There seems to be an issue connecting to your GoPro". The app never asks for the four digit number on the display of the gopro.

 

In the ipad's Settings, Wi-fi is connected to the gopro's wireless network.

Bluetooth is on.

The gopro is running v5.00

The capture app is Version 3.1(1234)

What does "seems to be an issue " mean? Why is it trying to pair but doesn't ask for the four digit number.

Pairing works correctly with my phone so I believe something is wrong with the ipad's configuration. The error message doesn't give enough of a clue to identify the problem.

Send a clue, please.

 

 

 

 

 


Accepted Solutions
Highlighted
Sightseer
Posts: 1

Re: why can't I pair hero 4 black with ipad

To start the pairing process all over, remember to delete both iPad profiles for the old wireless (i -> Forget this network) as well as bluetooth (i -> Forget this device). I also reset the wireless on the hero 4 to make sure I started all over on all essential parts. It worked for me. Hope it helps you!

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All Replies
Highlighted
Sightseer
Posts: 1

Re: why can't I pair hero 4 black with ipad

To start the pairing process all over, remember to delete both iPad profiles for the old wireless (i -> Forget this network) as well as bluetooth (i -> Forget this device). I also reset the wireless on the hero 4 to make sure I started all over on all essential parts. It worked for me. Hope it helps you!