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05-25-2018 08:54 AM
when trying to import files from hero5 into quick it says import cancelled
[ New ]When trying to import files into Quick it keeps cancelling import
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05-25-2018 01:20 PM
Re: when trying to import files from hero5 into quick it says import cancelled
[ New ]
See if these steps will get your files imported successfully:
- Plug your GoPro camera into the computer using the USB cable that came with your GoPro.
- Turn on the camera on and the Quik for desktop application will detect it and display its details in the Device Window.
- Confirm that the IMPORT FILES TO location is the place where you want your media copied to.
- Click on the blue IMPORT FILES button.
- A window will appear asking if you want to automatically import files when a camera is plugged in. Click NO or ALWAYS IMPORT, depending on which you prefer. This can be changed later in the Camera Settings window.
- At that point, the media will copy from the camera’s SD Card to the computer. You’ll see a progress bar in the My Devices area of the Media Library.
Let us know if this works.
Thanks!
Ej
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05-25-2018 01:20 PM
Re: when trying to import files from hero5 into quick it says import cancelled
[ New ]
See if these steps will get your files imported successfully:
- Plug your GoPro camera into the computer using the USB cable that came with your GoPro.
- Turn on the camera on and the Quik for desktop application will detect it and display its details in the Device Window.
- Confirm that the IMPORT FILES TO location is the place where you want your media copied to.
- Click on the blue IMPORT FILES button.
- A window will appear asking if you want to automatically import files when a camera is plugged in. Click NO or ALWAYS IMPORT, depending on which you prefer. This can be changed later in the Camera Settings window.
- At that point, the media will copy from the camera’s SD Card to the computer. You’ll see a progress bar in the My Devices area of the Media Library.
Let us know if this works.
Thanks!
Ej