Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-32869%22%20slang%3D%22en-US%22%3Ewhen%20i%20try%20to%20view%20my%20photos%20on%20the%20go%20pro%20it%20turns%20off%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-32869%22%20slang%3D%22en-US%22%3E%3CP%3EEach%20time%20I%20swipe%20to%20view%20the%20gallary%20on%20my%20Hero5%20Black%20the%20go%20pro%20restarts%20before%20I%20am%20able%20to%20view%20any%20of%20the%20photos%2Fvideos%20I've%20taken.%20Is%20this%20a%20simple%20fix%20or%20do%20I%20need%20to%20send%20it%20in%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-32869%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-32872%22%20slang%3D%22en-US%22%3ERe%3A%20when%20i%20try%20to%20view%20my%20photos%20on%20the%20go%20pro%20it%20turns%20off%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-32872%22%20slang%3D%22en-US%22%3E%3CP%3Eis%20hte%20battery%20fully%20charged.%20just%20asking%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
GoPro Community Manager
Posts: 5,853

Re: when i try to view my photos on the go pro it turns off

@sweetcave63080 - The issues you're still having may be tied to the SD card. I'm not sure if that specific one is compatible with our camera or not. Our team at https://gopro.com/help/PKBContactus will be glad to troubleshoot that with you though.

 

Thanks,

Jeff