what pc to play HEVC files on [ New ]

[thatsodd]

if i have an amd fx-8150 and it wont play the hevc video files from the gopro7 because a 4.3ghz cpu is too slow even if i have all the hevc codecs on this pc will an intel 9900k play them 

[mika7171]

I have Intel i7-7500u which is much slower than your fx-8150 and my laptop plays HEVC files just fine. So there must be something wrong with yout computer.

[foggytree21235]

Hey @mika7171

I have the same problem as thatsodd. Only it's for my iPhone. I have set the pictures and videos to be compatible with other devices. But still, on GoPro website explains what's HEVC and what system works with it. It did said that Windows 10 should be able to handle it. I can hear the audio playing but there's no video or picture. This problem was mentioned earlier and someone said Windows 10 took it out due to it being expensive (doesn't seem right). I can get the codec but that'll cost me $0.99. Pretty cheap but why should I need to pay for it?

[thatsodd]

i paid for that codec for my amd pc it still wont play hevc files properly it does not make any difference to my choppy slow hevc video 

[thatsodd]

it could be because your cpu was launched in 2016 and mine was 2011

[foggytree21235]

In terms of choppy videos, in my case, choppy videos occur because i was using an old laptop. Not sure of its configurations but could be the problem. I do have some links for you to check out. There's some talk on reddit and stuff on Youtube as well

An admin replied to this question before. Haven't read it but might help 

https://community.gopro.com/t5/GoPro-Apps-for-Desktop/why-does-my-video-playback-choppy/td-p/14066

A detailed list from GoPro themselves to help with coppy videos 

https://gopro.com/help/articles/how_to/How-to-Correct-Choppy-or-Broken-Up-Playback

This video here is regarding video lagging by Micbergsma. He's one of the renown group of people that use GoPro a lot 

 https://www.youtube.com/watch?v=isQq8Piz1qA 

[thatsodd]

i have had a chat with an agent on live chat support and there saying my amd fx 8150 is my problem and wont play hevc files and i need a new pc  something later than 2016 so any amd pc's before 2016 will not play hevc files  so now after buying a gopro 7 im looking at saving up for the next  four years to save for a pc too play the hevc files  they dont put any help from amd  

and asked me to go to amd and ask them what amd cpus will play hevc files from a gopro

[shawnf]

@thatsodd  Why not convert with Handbrake:  Here is a tutorial https://gopro.com/help/articles/how_to/how-to-convert-gopro-hevc-videos-to-h-264-using-handbrake  Hope this is helpful.