Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Sightseer
bolddusk5238
Posts: 1

‎01-09-2018 06:48 AM

Accepted Solution

what do i do when my go pro hero 5 black does'nt connect to my mac

my go pro hero 5 black does'nt connect to my macbook air. I have downloaded Quik and connected the GoPro but it does not connect. Says USB connected on the GoPro but it doesnt appear on my macbook. Can you please advise what to do?

Report Inappropriate Content
Message 1 of 2 (233 Views)
Labels:
Reply
0 Kudos

Accepted Solutions
Highlighted
GoPro Community Manager
jefft
Posts: 7,037

‎01-10-2018 11:50 AM

Re: what do i do when my go pro hero 5 black does'nt connect to my mac

Be sure to turn the camera on to start the sync process with Quik.

View solution in original post

Report Inappropriate Content
Message 2 of 2 (229 Views)
Reply
0 Kudos

All Replies
Highlighted
GoPro Community Manager
jefft
Posts: 7,037

‎01-10-2018 11:50 AM

Re: what do i do when my go pro hero 5 black does'nt connect to my mac

Be sure to turn the camera on to start the sync process with Quik.

Report Inappropriate Content
Message 2 of 2 (230 Views)
Reply
0 Kudos