Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-118371%22%20slang%3D%22en-US%22%3Ewhat%20do%20i%20do%20when%20my%20go%20pro%20hero%205%20black%20does'nt%20connect%20to%20my%20mac%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-118371%22%20slang%3D%22en-US%22%3E%3CP%3Emy%20go%20pro%20hero%205%20black%20does'nt%20connect%20to%20my%20macbook%20air.%20I%20have%20downloaded%20Quik%20and%20connected%20the%20GoPro%20but%20it%20does%20not%20connect.%20Says%20USB%20connected%20on%20the%20GoPro%20but%20it%20doesnt%20appear%20on%20my%20macbook.%20Can%20you%20please%20advise%20what%20to%20do%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-118371%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-119067%22%20slang%3D%22en-US%22%3ERe%3A%20what%20do%20i%20do%20when%20my%20go%20pro%20hero%205%20black%20does'nt%20connect%20to%20my%20mac%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-119067%22%20slang%3D%22en-US%22%3E%3CP%3EBe%20sure%20to%20turn%20the%20camera%20on%20to%20start%20the%20sync%20process%20with%20Quik.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

what do i do when my go pro hero 5 black does'nt connect to my mac

my go pro hero 5 black does'nt connect to my macbook air. I have downloaded Quik and connected the GoPro but it does not connect. Says USB connected on the GoPro but it doesnt appear on my macbook. Can you please advise what to do?


Accepted Solutions
GoPro Community Manager
Posts: 5,863

Re: what do i do when my go pro hero 5 black does'nt connect to my mac

Be sure to turn the camera on to start the sync process with Quik.

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,863

Re: what do i do when my go pro hero 5 black does'nt connect to my mac

Be sure to turn the camera on to start the sync process with Quik.