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Tourist
Posts: 5

Re: water in lense Hero6

thank you but ive tried to click on your suggested link but its asking for case number
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GoPro
Posts: 159

Re: water in lense Hero6

Hi @swiftflame55230,

I am assuming that you are trying to reach the support team by chat. If that so, make sure that you DO NOT put a check mark on the box that says "I want to discuss an existing case." It should allow you to start a session without a case number.

I hope this helps.

V
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Tourist
Posts: 5

Re: water in lense Hero6

ok thank you very much