a month ago
Bought the Hero 7 black to document adventures because it is a waterproof unit and I planned to surface swim and hike with it. Was snorkeling in salt water at a depth of less than 4 feet and the screen shut off and unit died. (I had another hero 7 black that I had all up in the pool and functioned great but it bounced out of the boat mid summer and is in 70 feet of water. Loved it, so I bought another one. Use 360 cam at work all the time and love it too, you guys make a good product) Was damp in battery compartment, not damp in port compartment. First time I have used it in the water. I was very careful and ensured it was all snapped in. Please advise what I need to do to warranty. This thing is brand new first vacation with it now undocumented. Let me know if you need pictures, or just send it in.