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Tourist
Posts: 2

video playback on desktop

[ New ]

playing video back on pc through the quik app, sound plays at normal speed but the video does not match the sound and skips significantly.camera and app are upto date sd card is brand new and is a sandisk gold. any help will be greatly appreciaed

GoPro
Posts: 18,700

Re: video playback on desktop

[ New ]

Hello, @stoutblaze45403. Does it matter which resolution settings are used in the recordings? Do the files playback in the same way when done in-camera? See if the media plays back better when using other programs

Tourist
Posts: 2

Re: video playback on desktop

[ New ]
So it played back fine on camera but will no playback correctly through Quik, I tried downloading vlc player which still had same effect, I have also used windows player to no avail. I thought this would be simple and would only have to use go pro software to play there own video files😡
GoPro
Posts: 25,269

Re: video playback on desktop

[ New ]

Hi @stoutblaze45403

 

Is there a chance these are HEVC files?

See HEVC Explained for reference.

 

You may also check How to Correct Choppy or Broken Up Playback

 

Thanks!

Ej