12-27-2019 12:41 PM
video frozen and audio recording[ New ]
Let me know what can i do with , regards Sim .
12-27-2019 04:34 PM
Re: video frozen and audio recording[ New ]
If you haven't yet, please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
Do a couple of test recordings and see if it made a difference.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs