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Tourist
Posts: 2

video freeze - only sound recorded

[ New ]

My GoPro hero 6 black video has a frozen frame after 10 sec recording, the audio kept recording but the video got frozen in that frame. I want to know if the video is recoverable somehow. I didn´t have the GoPro updated to the latest firmware and the SD card is on the recommended list, so I know that it could have happened because of the firmware and I hope it isn't an sd card problem, it always worked fine. I wonder if there´s anything I could do to recover the video. 


Accepted Solutions
Backpacker
Posts: 8,841

Re: video freeze - only sound recorded

[ New ]

Download VLC player and install it on your PC or Laptop.

Then copy the file from the SD card to your PC or Laptop.

 

See if the file will play in VLC player.

View solution in original post


All Replies
Backpacker
Posts: 8,841

Re: video freeze - only sound recorded

[ New ]

Download VLC player and install it on your PC or Laptop.

Then copy the file from the SD card to your PC or Laptop.

 

See if the file will play in VLC player.

Tourist
Posts: 2

Re: video freeze - only sound recorded

[ New ]

I´ve already tried with several programs but nothing seems to work. Thanks!