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Tourist
Posts: 2
Accepted Solution

video filmed in 240fps is seen by windows 10 an Movavi an VLC as an audio format

Hello. Until now I had a sj7 star and when I filmed at 240fps, my video was played at 30fps on Movavi or VLC and I could in my video make slow motion on certain sequences with movavi. Today with the Gopro8, my video filmed in 240fps is seen by movavi as an audio format. On Vlc, the video remains frozen thy're only audio. Do you have an explanation for these problems? Thanks for your help.


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GoPro
Posts: 6,097

Re: video filmed in 240fps is seen by windows 10 an Movavi an VLC as an audio format

Hi @scolette,

 

Looks like you have to install HEVC extension from Microsoft Store. 

https://www.microsoft.com/en-us/p/hevc-video-extensions/9nmzlz57r3t7?activetab=pivot:overviewtab

 

Or your computer can't handle HEVC format. 

 

 

-Jay

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GoPro
Posts: 6,097

Re: video filmed in 240fps is seen by windows 10 an Movavi an VLC as an audio format

Hi @scolette,

 

Looks like you have to install HEVC extension from Microsoft Store. 

https://www.microsoft.com/en-us/p/hevc-video-extensions/9nmzlz57r3t7?activetab=pivot:overviewtab

 

Or your computer can't handle HEVC format. 

 

 

-Jay

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Tourist
Posts: 2

Re: video filmed in 240fps is seen by windows 10 an Movavi an VLC as an audio format

Thank you so much, it works now. 

;-)

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GoPro
Posts: 6,097

Re: video filmed in 240fps is seen by windows 10 an Movavi an VLC as an audio format

Glad to know that @scolette.