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Tourist
Posts: 5

upgrading Hero 7 black firmware from a laptop PC?

I cannot upgrade my Hero 7 Black firmware from my laptop running Windows 10 and GoPro Quick V2.7, why is that? My laptop does not detect my camera (but it charges it)

Adventurer
Posts: 11,237

Re: upgrading Hero 7 black firmware from a laptop PC?

Manually do it do not let Quick do it. your problem will be resolved if you go to the Update Page.

Tourist
Posts: 5

Re: upgrading Hero 7 black firmware from a laptop PC?

What do you mean "go to the update page"? I went to GoPro website and to my account, it does not really explain how to do it manually...

Tourist
Posts: 5

Re: upgrading Hero 7 black firmware from a laptop PC?

I mean, I want to do it from my laptop and not from my Smartphone: how can I do that?
Adventurer
Posts: 11,237

Re: upgrading Hero 7 black firmware from a laptop PC?

Adventurer
Posts: 11,237

Re: upgrading Hero 7 black firmware from a laptop PC?

As I tried myself the IOS tablet did not offer a manual update .  I demo'd that Lol  I went to a Desktop, when you get to a Desktop that will be the wya you go about it. see the video for help.

GoPro
Posts: 4,147

Re: upgrading Hero 7 black firmware from a laptop PC?

@jypoc69, what you will need: SD Card Adapter/Reader and a computer. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229