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Sightseer
Posts: 1
Accepted Solution

updating error with gopro 6

I am getting an error when I am updating my GOPRO 6 and the screen is gray. What should I do?

Accepted Solutions
GoPro
Posts: 8,933

Re: updating error with gopro 6

Hello @toughvista26404

 

What seems to be the error message that you are getting? Try doing a manual update (if you are not updating this way). You can follow this link as guide: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero6-black. Choose Manual Update. Make sure that you are using a recommended SD card as is listed here

 

Let us know how it goes. 

 

Thanks, 

Marius

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All Replies
GoPro
Posts: 8,933

Re: updating error with gopro 6

Hello @toughvista26404

 

What seems to be the error message that you are getting? Try doing a manual update (if you are not updating this way). You can follow this link as guide: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero6-black. Choose Manual Update. Make sure that you are using a recommended SD card as is listed here

 

Let us know how it goes. 

 

Thanks, 

Marius

Adventurer
Posts: 10,926

Re: updating error with gopro 6

exactly step by step tell us