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Sightseer
Posts: 1

update

[ New ]

cant get hero4 silver to update firmware no matter how i try to do it


Accepted Solutions
GoPro
Posts: 18,725

Re: update

[ New ]

Hello, @heroicboos4365. Have you been able to attempt a Manual Update? If you have, do you recall what happens during the process? In which part of the workflow are you getting an error or a problem? Please provide more details regarding the issue so we can help you best. 

 

A few other things to check: make sure that you are using a formatted, recommended SD card and that the battery is fully charged prior to trying the update again. 

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All Replies
GoPro
Posts: 18,725

Re: update

[ New ]

Hello, @heroicboos4365. Have you been able to attempt a Manual Update? If you have, do you recall what happens during the process? In which part of the workflow are you getting an error or a problem? Please provide more details regarding the issue so we can help you best. 

 

A few other things to check: make sure that you are using a formatted, recommended SD card and that the battery is fully charged prior to trying the update again.