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%3CLINGO-SUB%20id%3D%22lingo-sub-118491%22%20slang%3D%22en-US%22%3Eupdate%20wifi%20settings%20on%20hero2(forgot%20my%20password)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-118491%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2CDidn't%26nbsp%3Buse%20my%20Hero2%20%2B%20wifi%20pack%20for%20ages%20and%20forgot%20my%20password.%20I%20was%20trying%20to%20use%20help%20on%20the%20web%20but%20no%20luck.There%20are%20some%20instruction%20but%20it%20looks%20like%20I%20can't%20find%20device%20window%20in%20go%20pro%20studio%20software%20or%20simply%20it%20says%20it's%20not%20there%20in%20the%20new%20update%20if%20you%20want%20more%20help%20click%20the%20link%20which%20sends%20me%20to%20the%20beginning%26nbsp%3Bof%20the%20process.I'm%20working%20on%20macPlease%20Help%26nbsp%3B%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-119098%22%20slang%3D%22en-US%22%3ERe%3A%20update%20wifi%20settings%20on%20hero2(forgot%20my%20password)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-119098%22%20slang%3D%22en-US%22%3E%3CP%3ETo%20update%20a%20HERO2%2C%20please%20contact%20our%20Support%20team%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E.%20They%20can%20try%20to%20help%20you%20get%20that%20done.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

update wifi settings on hero2(forgot my password)

Hi,

Didn't use my Hero2 + wifi pack for ages and forgot my password. I was trying to use help on the web but no luck.There are some instruction but it looks like I can't find device window in go pro studio software or simply it says it's not there in the new update if you want more help click the link which sends me to the beginning of the process.
I'm working on mac

Please Help 


Accepted Solutions
GoPro Community Manager
Posts: 5,863

Re: update wifi settings on hero2(forgot my password)

To update a HERO2, please contact our Support team at https://gopro.com/help/ContactUs. They can try to help you get that done.

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All Replies
GoPro Community Manager
Posts: 5,863

Re: update wifi settings on hero2(forgot my password)

To update a HERO2, please contact our Support team at https://gopro.com/help/ContactUs. They can try to help you get that done.